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Loebig Ink is a small business consulting firm
fueled by coffee, creativity and music to provide
SEO, web design and social media solutions.

Comm100

100% Communication, 100% Success

Overview

Comm100 provides open source and free hosted customer service and communication software for businesses. With Comm100’s fully integrated products, you can have a 360 degree view of your customers and potential customers in one integrated web portal, so you can understand them better. You can see:

  • If your customers have been to your web site; when, which pages and how many times;
  • If your customers have chatted live with your online support reps;
  • If your customers have sent you any emails;
  • If your customers have posted any threads in your forum;
  • If your customers have opened any of your newsletters or clicked any links;

comm100prod user account wheelDetails
Comm100 is committed to developing and managing fully integrated customer service software to enable you to communicate with your customers effectively through multiple communication channels. Comm100 products include Live Chat, Forum, Newsletter, Knowledge Base, Email Ticket, Issue Tracking(coming soon), Self-Service Portal (coming soon) and more. All the applications can run either independently or with other applications. You can choose among the applications according to your own business needs.

  • Live Chat (live support/live help/live chat software)
    Allows instant online communication between website visitors and businesses, helping to promote sales and improve services.
  • Newsletter (email marketing/newsletter software)
    Makes it easy to start a successful email marketing campaign, with customizable email templates, high inbox delivery rate and all-round sending report.
  • Email Ticket (email response /email management software)
    Helps businesses manage and respond to customer queries from multiple communication channels effectively.
  • Forum (forum software/hosting forum)
    Enables both business-to-customer and customer-to-customer communication, serving to minimize repetitive support cycles and increase self-problem-solving rate.
  • Knowledge Base (knowledge base/FAQ software)
    Fulfills the improvement in customer support quality & efficiency, the decreased work with frequently asked questions and the reduction in staff training time.

For more information about Comm100, please visit: http://www.comm100.com/.

How Can I Help You?We bring an array of expertise to help you achieve business success.

What People Are Saying

  • client

    “Brian is very professional and knowledgeable, but most of all I liked the fact that he did not overwhelm me with suggestions; instead, he motivated me with a "small attainable goals" approach. The tasks he gave me to complete were simple but they made a huge difference in my business and the results are incredible. As a business consultant and a social media guru, he has an invaluable wealth of knowledge to share. ”

    Precious Turner, Consultant
  • client

    “Working with Brian has been one of if not my favorite working relationships. We first met when I started as the marketing director at Bethesda Blues & Jazz. Brian's company, Loebig Ink helped immensely with marketing support in relation to SEO, a new website relaunch, social media & email management, and in depth monthly analytical reports.  ”

    Cooper London, Marketing Director
  • client

    “Brian Loebig is a genius at web development, online social networking, and many other Internet solutions. He has provided services for my own business and a significant number of my clients. Brian is personable, professional, and gets the job done. I have never had any issues with his work and often recommend his services to my most valued customers. ”

    Ted Tyree - Chief Technology OfficerTheWebSiteParkingLot.com
  • client

    “Loebig Ink has been a huge help to me and my business. First I had a website designed by professionals and he made it shine, improved my SEO with fantastic results, and then I designed my own website from scratch which he then did it all over again. Works diligently to make sure everyone is successful, and he truly is a master of collaboration. I can't thank Brian enough for his hard work at helping me make sure I was a success from my efforts on the web. ”

    Dr. Justin Klein, Got Your Back Total Health

  • ““Recently I had the opportunity to work with Brian on the Partners in Performance Excellence (PiPEX) website. I have worked with several website designers in the past, and by far Brian offered the best product at a reasonable price. His customer service is excellent, putting the needs of our non-profit first. He delivered a visually appealing site, trained us to update content quickly and easily ourselves, and supports enhancements outside our expertise quickly. I would hire Brian again without hesitation and look forward to working with him in the future.” ”

    Melinda Manente, Lean Implementation Coordinator, Intel Corporation

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